Our Commitment

At Pet Revolution, we believe that every person deserves to be treated with dignity, fairness and respect. We are committed to fostering a business where justice, equity, diversity and inclusion are embedded in the way we work, serve our customers, collaborate with partners and contribute to our community.

We welcome people of all backgrounds and do not tolerate discrimination on the basis of age, race, ethnicity, nationality, sex, sexual orientation, disability, religion, belief, marital status or any other protected characteristic.

How We Put This Into Practice

• Provide equal opportunities in recruitment, development and collaboration.
• Treat all customers, suppliers and partners with fairness, respect and professionalism.
• Work to make our products, services and communications as accessible as reasonably practicable.
• Encourage an inclusive culture where different perspectives are valued.
• Review our policies and practices regularly to identify and remove barriers to inclusion.

Governance & Accountability

The Directors of Pet Revolution are responsible for implementing this commitment, reviewing it annually, ensuring it is reflected in company policies and decision-making, and considering feedback from employees, customers and stakeholders.

 

Annual JEDI Progress Update

Reporting Period: September 2024 – August 2025

Progress During the Reporting Period

• Published and implemented the Pet Revolution JEDI Commitment.
• Delivered annual JEDI awareness training for Directors and employees.
• Reviewed key company policies through a Justice, Equity, Diversity and Inclusion perspective.
• Introduced inclusive recruitment and hiring guidance.
• Implemented mentoring and employee development guidance.
• Published an Inclusive Language Guide for internal communications.
• Continued improving the accessibility and usability of the Pet Revolution website through ongoing collaboration with an external web development specialist.
• Used customer feedback, including feedback from customers requiring additional support, to improve website usability and customer experience.
• Continued reviewing company policies and governance annually to support continuous improvement.

Looking Ahead

• Review the JEDI Commitment and supporting policies annually.
• Maintain inclusive recruitment and employment practices.
• Continue improving website accessibility and customer experience.
• Seek and act upon feedback from employees, customers and stakeholders.
• Review opportunities to strengthen diversity, inclusion and employee wellbeing as the business grows.

Current Status

This page is reviewed annually as part of Pet Revolution’s governance process.

The next scheduled annual review will be completed following the end of the current reporting period, and this page will be updated to reflect progress made during the following year.